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Email: americanmadedrillbits@ymail.com

 

Phone: (612) 719-6059

Fax: 1-651-645-3999

Address: P.O. Box 4457, St. Paul, MN 55104
 

               Privacy Notice

 
This privacy notice discloses the privacy practices for americanmadedrillbits.com. This privacy notice applies solely to information collected by this web site.

 
Information collection, use, and sharing

 

We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

 
We will use this information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

 
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

 
Security

 
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

 
Wherever we collect sensitive information (such as credit card data), that information is encrypted and sent to us in a secure way.

 
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing and customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

 
For questions or concerns, please contact us via email.

 
Refund policy

 
Refunds will be established on an order by order basis. For refunds on manufacturer defect, please contact us via email. Refund requests will be investigated, and may take up to 2 weeks. Any refund given will be applied back to the credit card used at time of purchase.

 
(All orders ship UPS ground, 7-10 days)